Your dk casino Privacy Policy & Data Protection

The dk casino Privacy Policy explains how we collect, store, use, and protect your personal information. This policy applies to the dk casino website, mobile app, and all related services.

Dk casino complies with international data protection laws and regulations. We believe every user should have full control over their own data — which is why this Privacy Policy is written in plain, accessible language so you can easily understand it.

By using this platform, you agree to this Privacy Policy. If the policy changes, you will be notified by email or through a platform notification.

This policy applies to: Applies to the dkcasino.app website, Android & iOS apps, live chat support, and all other digital services offered by dk casino.

Dk casino only collects data that is strictly necessary to provide its services. We never ask for information we don't need.

A. Information Provided at Registration

• Full name & date of birth
• Mobile number and email address
• Residential address and district
• National ID or passport number (for KYC)
• Preferred payment method & mobile banking number

B. Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Page visit time and duration
• Game History & Betting Patterns
• Login times & location data

C. Payment Information

• Transaction amount and time
• Payment method reference number
• Deposit & withdrawal history

Dk casino uses your information only for specified purposes. We do not misuse any data or share it with third parties without your consent.

Dk casino never sells your data to advertising companies. Your information may be used to improve your gaming experience and deliver relevant offers — but solely for dk casino's internal purposes.

Dk casino uses internationally recognized technology to protect your data. Bank-grade security measures are in place to ensure no unauthorized party can access your information.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption. The padlock icon in your browser confirms your connection is safe.
• Encrypted Database: All sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): OTP verification is used as an additional security layer when logging into your account.
• Firewall & DDoS Protection: Advanced firewalls and intrusion prevention systems are active at the server level.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Backup: Customer data is regularly backed up to secure locations.

How long is your data retained?

Your data is retained for the full duration your account remains active. Even after account closure, certain data may be kept for up to 5 years to meet legal requirements, after which it is permanently deleted.

Dk casino does not sell your data. However, we may need to share limited information with trusted partners in order to deliver our services.

Your data is shared when:

• Payment Provider: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
• Game Software Providers: Minimal data is shared with Live Casino and slots providers solely for game operation purposes.
• Identity verification services: During the KYC process, information is verified with approved verification agencies.
• Legal Authorities: Disclosure of information is mandatory when required by a court order or a lawful request from a regulatory authority.

Your data is never shared:

• With advertising companies or data brokers
• With social media platforms
• With any third party without your prior consent

The dk casino website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookies we use:

• Essential Cookies: Login sessions and security tokens are required for the site to function and cannot be disabled.
• Performance Cookies: Page load times, error tracking — helps improve site quality.
• Functional Cookies: Language preference, theme settings — helps remember your choices.
• Analytics cookies: Most-visited pages, popular games — used for anonymous analytics.

How to Manage Cookies

You can manage cookies at any time through your browser settings. All cookies except essential ones can be disabled — though some site features may not work as a result.

As a dk casino user, you have several rights over your personal data. We fully respect and uphold each of these rights.

• Right to be Informed: You can request a full list of the information we hold about you. We will provide the complete details within 30 days.
• Right to Rectification: To update incorrect or outdated information, let us know via Account Settings or support.
• Right to Erasure: If you close your account and there are no legal obligations requiring retention, you can request that your data be deleted.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object to Processing: You can opt out of marketing communications at any time.
• Right to Withdraw Consent: Where data is processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of your rights Help Center-or email us at support@dkcasino.app. We aim to respond within 30 days.

Dk casino strictly prohibits anyone under the age of 18 from registering or using our services. Protecting children's privacy is a matter we take very seriously.

• Age verification is mandatory at the time of registration.
• Age is confirmed through ID verification during the KYC process.
• Accounts are suspended and subject to additional verification when suspicious activity is detected.
• If you believe a minor's information has been collected by mistake, contact support immediately — the data will be deleted without delay.

Dk casino may update this Privacy Policy as needed. When changes are made, we will:

• We will update the "Last Updated" date at the top of the page.
• A summary of the changes will be sent to your registered email address.
• You'll see a notification when you log in to the platform.
• You will be notified at least 7 days in advance of any significant changes.

Continuing to use the service after an updated policy takes effect will be considered acceptance of the new terms. If you do not agree, you may close your account.

Contact us with any questions, concerns, or complaints regarding the Privacy Policy. dk casino's data protection team is always ready to help.

• Email: support@dkcasino.app
• Live Chat: Click the chat icon in the bottom-right corner of the website
• Help Center: On the Help Center page Go and submit a ticket
• Response Time: 24–48 hours via email, instant via live chat